| Q: What are the differences between CiAN Technology with the competitors ? |
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A:
Our Priority is to meet your expectations with quality software and
personalized services.
We offer Support in a few hours because we are software users as well.
We provide all these because we know you are the most important member
of our team. |
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| Q: Your products are fantastic! So why aren't more expensive ? |
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A:
Most other high-end utilities are targeted to the corporate environment,
where prices can be inflated to a level beyond that of average
affordability. With our software, we take a different approach.
We want to make CiAN's Products available to everyone. We have
kept the price low to make it widely available to the general
public and we're very happy we've done so. It translates to a
good utility for you, and good business for us. It makes
sense.
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Q: What value for money do I get when I purchase products of CiAN
Technology ? |
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A:
After we receive your order, we will send you an email with Product
Unlock KEY of the product.
Registration also includes:
- Life-time license of the product.
- Free product updates and service releases / fixes.
- Free support service.
- Special discount offers on other products to loyal customers.
- For life-time free upgrades on all versions purchased.
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| Q: How can I buy and register my software? |
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A: This simple procedure is applicable to any of the CiAN Products |
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| Q: What ordering methods do you provide other than online ? |
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A:
Registering our products with RegNow customer service.
By phone, fax, any payment method usable for you can be chosen.
Credit card,
bank transfer, phone call, Fax, check and others.
RegNow:
Send
a fax: Their Toll Free Fax Number in the US is 1-800-442-3172.
Internationally you can fax them at +1 952-646-5604.
Phone
ordering: For phone orders and order related questions, the Toll
Free Number in the US is 1-877-353-7297. Internationally you can
reach them at 1-(952) 646-5331. Phone ordering is available 24
hours per day, 7 days a week.
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| Q: How much time will it take for my license to arrive? |
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A:
A few minutes after we receive your order, we review them and once
the necessary details are verified, we send you an email with Product
Unlock KEY of the product and the few steps to follow to unlock
your product. |
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| Q: Will I get free software upgrades? |
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A:
As a valuable CiAN Technology Customer you are entitled to upgrades
and updates free of cost for the entire life of the product. All the
major upgrades and updates are emailed to you within three days of
their release, on it is very important to keep updated your data in
our records at Customer Record. |
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| Q: What is the return policy for your software? |
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A:
We hope that by providing a trial version, customers can ensure their
satisfaction and system compatibility with our software. we do not
offer a cash refund. So we recommend that you install and test the
evaluation versions before deciding to purchase our software.
We feel that this policy is consistent with other major software retailers
world-wide. |
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| Q: Can I use my 'Single license' on all my machines? |
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A:
We offer one license for one machine only. If you need more licenses
to work on multiple PC’s, get volume license of our product
at discounted price. |
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| Q: Do you offer volume license discounts or can we arrange a special price for a multi-license
purchase? |
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A:
Yes, we offer volume discounts - If you like to purchase multiple
licenses for one of our products, you may also contact us at sales@ciantechnology.com
for your very special case or check for a special arrangement |
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| Q: I have registered your software, but lost my registration
details - what now? |
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A:
It is very important that you save your Original Receipt (at least
your Order ID) or Registration Email. In case it is lost, we will
need the email address you used while registering, as we will send
the registration details only to the same email address.
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What are the differences between CiAN Technology with the competitors ?